State of 
Shipping Report

The State of E-Commerce Shipping Today

of consumers do at least half of all shopping online.




of consumers will do more holiday shopping online in 2021 than before.

of merchants say the cost of shipping is their biggest challenge.

Read the Comprehensive Report

While 2020 consisted of drastic upheavals triggered by the global COVID-19 pandemic, 2021 taught us how to get comfortable in the face of uncertainty and change. The e-commerce industry felt reverberations in the form of shifting consumer habits and logistical challenges that will likely spill over into next year and beyond.

With these challenges in mind, Shippo launched a survey to gauge how merchants and consumers alike are responding to e-commerce shipping and fulfillment trends today. Shippo’s 2021 State of Shipping Report reveals the biggest takeaways from the survey, including:

From seasonal trends to fulfillment norms, our 2021 report highlights how today’s merchants are navigating e-commerce shipping.

Want to chat? Talk to a Shipping Expert.

Schedule a DemoLive Chat

Get Started Today for Free

Everything you need for professional-grade shipping + deep discounts from top carriers.

Sign Up FreeAccess Report